Refund Policy

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A booking fee of $50, 50% of service fee or subscription cost, or 100% of service fee or subscription cost may be required at time of booking. A specific fee will be identified at booking. To cancel or reschedule, please contact us at least 24 hours in advance at 919-410-7445. No deposit/booking fee refunds will be provided for appointments cancelled or rescheduled in less than 24 hours or for appointments that are missed.

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For established clients, appointments cancelled or rescheduled in less than 24 hours or for appointments that are missed, will be charged a $75 fee. Balmscope Wellness, PLLC will provide a 10-minute grace period for established clients before such a $75 fee will be issued.

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For new clients, Balmscope Wellness, PLLC will provide a 15-minute grace period before booking fee is loss for missed appointments or in the event that a booking fee was not received, a $75 fee is charged for missed appointments.  

 

Memberships and/or Subscription services must be cancelled 30 days in advance by writing to 3948 Browning Pl Ste 300 Raleigh, NC 27609 or by calling 919-410-7445.

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There are no refunds, exchanges, or transfers for services or products rendered. We cannot accept back medications once they have been mixed, dispensed, or administered per state regulation. There are no refunds for medical services once appointment is kept and services are provided regardless of lack of satisfaction with service or if Balmscope Wellness, PLLC does not find your care appropriate for continued service. 

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Created January 3, 2024

Last Updated March 7, 2024